METRO TUNNEL TRAINING DISPUTE by Victor Moore

The RTBU has consistently raised the issues around career progression and the lack of training for station staff across Metro and with the new tunnel positions now coming into fruition it appears as though some of the chickens are coming home to roost.

In late October the RTBU advised Metro management of a dispute over training for the new Metro Tunnel positions. This arose following an EOI for trainer roles for the delivery of training to station staff selected for these new positions where it was clear Metro had not properly engaged in consultation nor provided adequate detail to members likely impacted.

Our approach is clear in that every step must be a step forward not a step backwards for the training rights for our Members. This has been echoed through our approach to enterprise bargaining and ensuring the issue is properly dealt with.

The Tunnel provides for over 230 additional station roles. With new station designs, platform screen doors, new control desks and automated trains, it will be a big task getting operations off the ground regardless of the different timelines for station handovers.

In response to our dispute management have advised that the training material, content, and timetable is still under development. These tunnel positions will initially be provided training over the course of 6 months. Class sizes are estimated by management to be 16 people per class and the 6 EOI trainers will be responsible for their training.

The competencies for the station grades are still under discussion with training content to vary between different grades depending on specific requirements of their role.

Evacuation and safety management training will play an important component of the training due to the size and nature of the new stations. Extensive subterranean networks and passages connected to active commercial activities introduce further considerations that must be planned for.

Station control rooms will be 24-hour operation and will play a critical role in any emergencies.

We have been advised that recruitment for Tunnel positions not already filled will soon re-open.

It has been agreed that the RTBU Officials and Delegates will meet with Metro management on a monthly basis to resolve both training related issues and address other Tunnel related matters.